Business writing basics
From the first line of an email to the structure of a report, practise writing that people understand the first time.


Outline
- Lead with the point Why readers only read the first paragraph, and how to put the point there.
- One idea per paragraph Split paragraphs and cut filler to make long emails short.
- The skeleton of a report Practise the background–findings–recommendation structure.
- Rewrite your own document Bring a document from work, rewrite it in class and swap feedback.
What to bring
- A laptop
- An email or report you wrote recently (sensitive details removed)
Who it is for
Anyone who writes emails and reports at work but feels they could be clearer.
Instructor

Su (fictional)
Writing and presentation instructor
Likes to use students' own documents as examples, believing rewriting teaches more than listening.
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